Five freight fraud checks every shipper can make

Freight fraud usually starts with an email that looks right. Someone poses as a broker or carrier you know, then reroutes a load or changes where a payment goes. These five checks stop most of it.

1. Check the email domain, letter by letter

Fraudsters register domains one character off the real one. Green Meadow only emails from @shipwithgm.com.

2. Call back on a number you already trust

If anything about a request feels unusual, hang up and call the number on your contract or on the company's official website, not the number in the email.

3. Never change payment details by email alone

A request to change a bank account is the single biggest warning sign. We never change payment details by email. Confirm any change by phone with someone you already know.

4. Verify the authority

Every broker and carrier operating across state lines has a USDOT and MC number. Look them up in the FMCSA register and check the name, address and contact details match who you're talking to. Ours are USDOT 3263998 and MC-1029377.

5. Watch for last-minute changes

A different truck, a new driver name or an unplanned stop at pickup deserves a phone call before the freight is loaded.

Every carrier we book passes Highway vetting plus our own onboarding and fraud checks. If you ever want to confirm you're dealing with us, see our Verify us page.